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This Privacy Policy describes how World Sky Services, LLC (the “Company,” “we,” “us” or “our”) collects, uses, discloses and protects information in connection with your access to and use of the website located at www.worldskyguide.com and related services (collectively, the “Site”). This Privacy Policy is incorporated by reference into, and forms part of, our Terms of Service.

Capitalized terms not defined in this Privacy Policy have the meanings given to them in our Terms of Service. By accessing or using the Site, you acknowledge that you have read and understood this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to information collected through the Site, including information you provide directly (e.g., during registration), information collected automatically (e.g., via cookies and similar technologies), and information we receive from third parties. It does not apply to any third-party websites, services or content that may be linked from or referenced on the Site, including Third-Party Content as described in the Terms of Service. We encourage you to review the privacy policies of any third-party sites you visit.

2. Information We Collect

2.1 Information You Provide to Us. We may collect information that you voluntarily provide when you:

• register for an account or subscription, including your name, business email address, job title, employer/firm name and billing information;
• complete a contact form, request more information or submit an inquiry;
• subscribe to newsletters, alerts or other communications;
• participate in surveys, webinars or other interactive features; or
• otherwise communicate with us, including via customer support.

2.2 Information Collected Automatically. When you access the Site, we and our service providers may automatically collect certain information about your device and usage, including:

• IP address, browser type and version, device type and operating system;
• pages viewed, time spent on pages, navigation paths, search queries entered on the Site and Content accessed or downloaded;
• referring and exit pages; and
• general location information derived from IP address (e.g., city or country level).

2.3 Cookies and Similar Technologies. We use cookies, web beacons and similar tracking technologies to operate and improve the Site, remember your preferences, maintain your session (including login status) and analyze usage trends. See Section 8 (Cookies) below for further detail.

2.4 Information from Third Parties. We may receive information about you from third parties, such as: your employer or firm if it has arranged for institutional access on your behalf; professional networking or business information providers used to verify eligibility under Section 2 of the Terms of Service; and analytics or advertising partners.

3. How We Use Your Information

We use the information we collect for purposes including to:

• provide, operate, maintain and improve the Site and Content;
• create and manage your account, process subscriptions and handle billing;
• verify your eligibility to access the Site as a professional or institutional user, as described in the Terms of Service;
• communicate with you, including responding to inquiries, providing customer support and sending administrative messages (e.g., changes to these policies, service notices);
• send newsletters, alerts regarding regulatory developments and other communications you have requested or to which you have subscribed, and to allow you to opt out of non-essential communications;
• monitor, analyze and understand usage trends to improve Content relevance and Site functionality;
• detect, prevent and address fraud, unauthorized access, security incidents and violations of the Terms of Service (including unauthorized scraping or data extraction); and
• comply with applicable legal obligations, and establish, exercise or defend legal claims.

4. Legal Bases for Processing (EEA, UK and Similar Jurisdictions)

If you are located in the European Economic Area, the United Kingdom or another jurisdiction with similar requirements, we rely on the following legal bases to process your personal data:

• Performance of a contract – to provide the Site, Content and any subscription services you request;
• Legitimate interests – to operate, secure and improve the Site, to communicate with institutional users and to verify eligibility, provided such interests are not overridden by your data protection rights;
• Consent – for certain cookies and marketing communications, where required, which you may withdraw at any time; and
• Legal obligation – where processing is necessary to comply with applicable law.

5. How We Disclose Information

We do not sell your personal information. We may disclose information as follows:

5.1 Service Providers. We share information with third-party vendors and service providers who perform services on our behalf, such as hosting, cloud storage, analytics, email delivery, payment processing and customer support. These providers are authorized to use your information only as necessary to provide services to us.

5.2 Your Organization. If your access to the Site is provided through a subscription held by your employer, firm or another organization, we may share account-level information (such as registration details and usage information) with an authorized administrator of that organization for account management and billing purposes.

5.3 Business Transfers. We may disclose or transfer information in connection with a merger, acquisition, reorganization, sale of assets, financing or similar transaction, or in the event of insolvency or bankruptcy, subject to applicable law.

5.4 Legal Requirements. We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or subpoena), or where we believe disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud or respond to a government request.

5.5 With Your Consent. We may disclose information for other purposes with your consent or at your direction.

6. International Data Transfers

The Site is operated from the United States, and information we collect may be transferred to, stored and processed in the United States or other countries that may not have data protection laws equivalent to those in your jurisdiction. Where required by applicable law (for example, in respect of personal data originating from the EEA or UK), we will implement appropriate safeguards for such transfers, such as standard contractual clauses approved by the relevant authorities.

7. Data Retention

We retain personal information for as long as necessary to provide the Site and Content, to comply with our legal obligations (including tax, accounting and regulatory record-keeping requirements), to resolve disputes and to enforce our agreements. Retention periods vary depending on the type of information and the purposes for which it is used. When personal information is no longer needed, we will delete it or anonymize it in accordance with applicable law.

8. Cookies and Similar Technologies

We use the following categories of cookies and similar technologies:

• Essential cookies – necessary for the Site to function, such as maintaining your login session and remembering security settings. These cannot be disabled without affecting the operation of the Site;
• Functional cookies – remember your preferences (e.g., display settings, jurisdictions of interest) to enhance your experience;
• Analytics cookies – help us understand how Users interact with the Site so that we can improve Content and navigation; and
• Advertising/marketing cookies – (if applicable) used to deliver relevant communications and measure their effectiveness.

You can control cookies through your browser settings and, where applicable, through a cookie consent banner or preference center on the Site. Please note that disabling certain cookies may affect the functionality of the Site.

9. Your Privacy Rights

9.1 General. Depending on your location, you may have certain rights regarding your personal information, which may include the right to: access the personal information we hold about you; request correction of inaccurate information; request deletion of your information, subject to certain exceptions; object to or restrict certain processing; request a portable copy of your information; and withdraw consent where processing is based on consent.

9.2 California Residents. If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended (“CCPA”), including the right to know, delete, correct and limit use of sensitive personal information, and the right to non-discrimination for exercising your privacy rights. We do not sell or share personal information for cross-context behavioral advertising, as those terms are defined under the CCPA.

9.3 European and UK Users. If you are located in the EEA or UK, you have the rights described in Section 9.1 under the General Data Protection Regulation (“GDPR”) or UK GDPR, as applicable, and the right to lodge a complaint with your local data protection supervisory authority.

9.4 Exercising Your Rights. To exercise any of these rights, please contact us using the details in Section 13 below. We may need to verify your identity before responding to your request. Because the Site is intended for professional users acting on behalf of institutions, certain requests may be subject to the data retention and record-keeping policies of your employer or firm.

10. Data Security

We implement reasonable administrative, technical and physical safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

The Site is intended for use by professional and institutional users and is not directed at, nor intended for use by, individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice by posting the updated policy on the Site and updating the “Last Updated” date, or by other reasonable means as required by applicable law. Your continued use of the Site after the effective date of any changes constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

World Sky Services, LLC

admin@worldskyguide.com